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Please take notice that you have to send the items to our logistic center in order to receive a replacement. Please send all items back to:

Recom Logistik
c/o ESL Shop
Marconistr. 20a
50769 Cologne

shop.eslgaming.com is owned and operated by:

Turtle Entertainment GmbH
Siegburger Str. 189
D-50679 Köln

Telefax: 0221 880449-799
E-Mail: shop@eslgaming.com
Internet: shop.eslgaming.com

Business manager authorised to represent: Ralf Reichert and Dr. Andreas Walker
Court of registration: County court Cologne

Registration Number: HRB 36678

Sales-tax identification number according to §27a of law of sales-tax DE 216 144 739

Liability note: Despite thorough checks regarding content, we do not accept any liability for the content of external links.

Online Dispute Resolution

Online Dispute Resolution according to Art. 14, Paragraph 1 ODR Regulation: The European Union provides a platform for online dispute resolution (OS-platform). You can access the page via: http://ec.europa.eu/consumers/odr/.